We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
Thank you so much for the exemplary service provided by you and your staff. My husband's homegoing service was absolutely perfect! You and your staff were patient, professional and down to earth and I appreciate each and everyone of you. May the Lord continue to bless you richly.
Thank you truly!!! Thank you for helping our family and friends to experience such a life-altering and painful loss, in the most beautiful and peaceful way possible. You are truly a blessing! The transition was seamless and we are forever grateful of your understanding during this chapter of our lives.
To the Baucom Family,
Thanks so much for your service during our difficult time. I was pleasantly surprised at the amount of professionalism of your staff. Your team goes over and beyond and makes planning so easy. The little things meant so much and the attention to detail was unbelievable. I appreciate you and your staff and just wanted to say thanks again. You will always be #1 in my book. God Bless you and your family.
I would like to thank the entire staff at Baucom Life Celebration Center for your exceptional service. The death of my mother, Mary Emma Taylor, was the first death in our family and it effected us deeply. We were beside ourselves with grief and your staff made planning her funeral seamless. Planning a funeral in four days seemed like an impossibility, but your staff made it happen perfectly. When our minister did not show, Minister Eric Griffin didn’t miss a beat and stepped in. We want to thank Eric for a beautiful sermon and service. And we also appreciated the fact that our strict COVID-19 wishes for no visitation and only a small service, with only my 4 siblings in attendance, was managed perfectly. With the time constraints we were under, you made it seamless and kept us on schedule. We appreciate you and we will have no hesitation in referring other clients your way in the future. TAYLOR FAMILY
Dear Kelvin Baucom & Staff,
I am sending you this letter of appreciation on behalf of all the Terrell Family and Friends. Not only did you do an outstanding job with my father's (Captain Jesse Terrell) service, but your staff and customer service was "Class A". I would like to thank you and your staff on such a wonderful experience in this difficult time. My family and I will be recommending your services. I want to thank you personally Mr. Baucom for seeing me through the entire process and teaching me how to manage the situation.
I would like to thank Mr. Kelvin Baucom and his entire Staff for guiding me through the process of preparing the funeral for my husband Odis Houston. Kelvin and his Staff were gentle in conversations and very professional at all times. I would highly recommend Baucom Funeral Services to everyone! Again I thank you all for all you do!
I would like to take this time to thank Kelvin, Regina & the entire staff at Baucom's Life Celebration for an outstanding and excellent service given to me and my family after the transitioning of my husband, Mr. Henry Bernard Hayes. Each staff person was very patient and understanding with me during the whole process of making arrangements for my husband's celebration of life service. They made the process easy since this was my first time sitting on this side of bereavement. I had so many questions but they took the time to answer everyone of them, from calling on the phone to texting. They did whatever it took to help make this process go smooth for me. My family members were impressed with the facility and also the level of excellence of care shown to them during the visitation and actual service. Mr. Baucom availed himself to me and was with me every step of the way during the whole process. From the time they picked my husband up until the day of his celebration service, they took extra care of him and treated his remains with dignity and respect. They captured my husband persona to a tee. He looked good and very handsome. The day I picked up my husband's ashes was very emotional for me, but they allowed me to take as much time as I needed to process my grief, they were patient with me and for that I say "thank you" for showing genuine concern for me. The surprise "Memorial Throw" was so beautiful as it captured every memory of my husband's life with photos. I pray God will continue to bless Baucom's as they serve each client with such care, love and support as they showed me. Thank you so much for the excellent level of care and concern you gave to me during this process. I will definitely recommend your services to my family and friends.
I WAS EXTENDED THE GREATEST CARE AND CONCERN WHEN I LOST MY MOM IN FEB LAST YEAR. MR. BAUCOM AND HIS TEAM WERE TRULY AND GENUINELY KIND TOWARDS ME AND MY FAMILY. MR, BAUCOM WAS VERY PATIENT WITH ME AND MADE SURE I UNDERSTOOD EVERYTHING THAT WAS GOING ON. MR. BAUCOM THANK YOU SO VERY MUCH FOR YOUR SERVITUDE, MY FAMILY AND I ARE VERY GRATEFUL, MAY GOD BLESS YOU IN MORE WAYS THAN YOU CAN EXPECT, PRESSED DOWN, SHAKEN TOGETHER, AND RUNNETH OVER SHALL MEN GIVE INTO YOUR BOSOM. BLESS YOU AND YOUR LOVELY WIFE AND FAMILY.
I would like to give a good “Good God Bless You” to Kelvin Baucom and his staff for such a wonderful display love, kindness, hospitality and attentiveness to our family planning the end of life services for my dear husband. Your services and environment is second to none; with high quality and affordable rates that stayed within our budget. We give you the highest rating. Please continue to do what you do; people need you! You are a comforting help in the time of sorrow.
The Baucom Precious events family took special care of my father during his home going services. The faculty and facility was very welcoming. With current times dealing with the pandemic they provided a good safe environment.
You guys have been very patient and very virtuous. And we thank you. 🙏🏿
I would like to take the time to acknowledge the wonderful experience I had dealing with Baucom’s Life Celebration Center. They recently did the home going celebration for my mother and made this process very simple and convenient for our family. This was awesome seeing that I had to move my mother from another funeral home to Baucom’s due them having poor customer at the previous location. Ms. Shrylene Langston was very helpful in assisting me in this process and also took the time to answer all of my questions until I understood everything that I needed to do.
Even when we eventually got to business and started talking about the different packages they offered they didn’t try to upsell us and, if anything, explained that doing these things wouldn’t bring our loved one back. I really appreciated that as sometimes funeral homes can get a bad reputation for trying to get family to spend unnecessary sums of money.
Another thing I was impressed with was how resourceful they were, here is just a small list of things they helped my family to accomplish:
· File paper work in the insurance company
· Designing of the obituary
· Provided a checklist of items we would need for our mother so we didn’t forget anything
· Providing a Pastor seeing it was hard to find one due to the current pandemic
· Provide an itemized breakdown of what things cost
I would suggest any and every one to use Baucom’s Life Celebration Center for their loved ones home going celebration as I have witnessed them to truly take pride in making sure you are comfortable and informed on everything you need to do. As someone who has over 20 plus years in the service industry, building real relationships with your customers is the key to keeping your doors open and I say Kelvin Baucom and this staff have done just that.
Thank you again for being very professional and helpful and I am glad I was referred to you as you all far exceeded my expectations! Be Encouraged!
I would like to give special thanks to Kelvin Baucom and the entire staff for the excellent services rendered during the loss of my brother. Baucom and staff operates in the spirit of excellent which exemplifies all of what Christ requires of us. He went over and beyond to make sure all the services rendered was just as expected. Not to leave out, his facility is “State Of The Art”. I could go on and on expressing my appreciation of the services rendered. Again thank you from the bottom of my heart.
The Level of service was amazing, the facility was beautiful as well. One thing that stuck out to be was this clean cut young man! Your young attendant was vibrant, very well spoken, and a smooth gentleman. Great job to the Baucom team you truly have a gem on your staff!
Mr. Kelvin Baucom, I could never express the love and compassion we felt from you towards our family. Kim in particular, regarding the passing of her husband Jacques Banks. I totally appreciate the conversations and the reference to GOD that lets me know that you're not just a funeral director, but a complete man of God. You set the tone for his us to be able to embrace saying our final good bye's to our loved one Jacques Banks. You put him away with dignity and for that we will forever be indebted. Although "thank you" could never express what we truly feel, I want to thank you over and over again.
Words will never be able to express the experience my family and I had with Baucom’s. They were phenomenal and exemplified the highest standard of professionalism I have ever seen. The compassion of the staff is beyond customer service, I felt as if I was among family. The wisdom, knowledge and hands on approach from Mr. Baucom and his staff was greatly appreciated. If I could give him a million stars it still would not define the greatness that I experienced in a time of sorrow with this company.
I write this email with tears of joy in my eyes and my soul! I can't "Thank You" enough for the peace and memories Baucom Precious Memories has given to my mother and my family. When I say you all went beyond the call of duty, that's putting it mildly. My mother continues to rave about your services.
Thank You All so very much and please give Mrs. Baucom our love and blessings also.
May God continue to bless and cover you all. And may you Prosper Abundantly in all that you do in Jesus Name.
With special thanks to all of you!
“To know you is to know people who are kind, considerate, and thoughtful. To know you is to be grateful for the special things you do.”
For everything you’ve done... for being the special people that you are...thank you so very much.
The Gibson Family would like to thank you and your staff for your attentiveness, excellent customer service, integrity & professionalism exhibited by you and your staff during the difficult times of dealing with the loss of our father. We appreciate your thoughtfulness and generosity. You have elevated the funeral business to another level way beyond your competitors! Your business is exceptional in a class all by itself! Thank you for allowing us to give our father the homecoming he deserved.
The kindest hearts expect no reward and deserve it all the more.
You give so much of yourself in the kindness you show and the lives you touch. That’s why you deserve a heartfelt “thank you” and a wish that all the goodness you share comes back to you.
We thank you for your exceptional service you and your team provided. You exceeded our expectation! We thank The Lord for using you to comfort & really care for the family. You and your team worked with us to make our process seamless. I will always hold that dear to my heart. Thank you for the flowers you gave to the Gibson Family. We really appreciate everything!
All the details... “keepsakes”, love the “Doc Heavy”
You and your wife are amazing! Thanks again for everything!
We cannot thank you and your staff enough for your love, prayers, generosity, and putting our dear mother/grandmother/aunt/cousin/friend away so gracefully! She meant the world to us, so we purposed in our hearts to make sure she was in the hands of the best. Baucom's Precious Memories truly lives up to their name. Again we thank you and appreciate all the special touches you and your staff provided.
199 Jamestown Mall
Florissant, MO 63034-2906
9480 Lewis and Clark Blvd.
Saint Louis, MO 63136
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