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Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

I would like to give special thanks to Kelvin Baucom and the entire staff for the excellent services rendered during the loss of my brother. Baucom and staff operates in the spirit of excellent which exemplifies all of what Christ requires of us. He went over and beyond to make sure all the services rendered was just as expected. Not to leave out, his facility is “State Of The Art”. I could go on and on expressing my appreciation of the services rendered. Again thank you from the bottom of my heart.

Pat Smith
June 22, 2020

The Level of service was amazing, the facility was beautiful as well. One thing that stuck out to be was this clean cut young man! Your young attendant was vibrant, very well spoken, and a smooth gentleman. Great job to the Baucom team you truly have a gem on your staff!

Jessica Barry
March 27, 2020

Mr. Kelvin Baucom, I could never express the love and compassion we felt from you towards our family. Kim in particular, regarding the passing of her husband Jacques Banks. I totally appreciate the conversations and the reference to GOD that lets me know that you're not just a funeral director, but a complete man of God. You set the tone for his us to be able to embrace saying our final good bye's to our loved one Jacques Banks. You put him away with dignity and for that we will forever be indebted. Although "thank you" could never express what we truly feel, I want to thank you over and over again.

Gail Fifer
March 2, 2020

Words will never be able to express the experience my family and I had with Baucom’s. They were phenomenal and exemplified the highest standard of professionalism I have ever seen. The compassion of the staff is beyond customer service, I felt as if I was among family. The wisdom, knowledge and hands on approach from Mr. Baucom and his staff was greatly appreciated. If I could give him a million stars it still would not define the greatness that I experienced in a time of sorrow with this company.

Antoinette Brand
October 25, 2019

I write this email with tears of joy in my eyes and my soul! I can't "Thank You" enough for the peace and memories Baucom Precious Memories has given to my mother and my family. When I say you all went beyond the call of duty, that's putting it mildly. My mother continues to rave about your services.

Thank You All so very much and please give Mrs. Baucom our love and blessings also.

May God continue to bless and cover you all. And may you Prosper Abundantly in all that you do in Jesus Name.

Thank you!
Adrian Hunter

Adrian Hunter
October 24, 2019

With special thanks to all of you!

“To know you is to know people who are kind, considerate, and thoughtful. To know you is to be grateful for the special things you do.”

For everything you’ve done... for being the special people that you are...thank you so very much.

The Gibson Family would like to thank you and your staff for your attentiveness, excellent customer service, integrity & professionalism exhibited by you and your staff during the difficult times of dealing with the loss of our father. We appreciate your thoughtfulness and generosity. You have elevated the funeral business to another level way beyond your competitors! Your business is exceptional in a class all by itself! Thank you for allowing us to give our father the homecoming he deserved.

The Gibson Family
October 8, 2019

Mr. Kelvin-

The kindest hearts expect no reward and deserve it all the more.

You give so much of yourself in the kindness you show and the lives you touch. That’s why you deserve a heartfelt “thank you” and a wish that all the goodness you share comes back to you.

We thank you for your exceptional service you and your team provided. You exceeded our expectation! We thank The Lord for using you to comfort & really care for the family. You and your team worked with us to make our process seamless. I will always hold that dear to my heart. Thank you for the flowers you gave to the Gibson Family. We really appreciate everything!

All the details... “keepsakes”, love the “Doc Heavy”

You and your wife are amazing! Thanks again for everything!

The Gibsons
October 8, 2019

With Appreciation...

Mr. Baucom,

We cannot thank you and your staff enough for your love, prayers, generosity, and putting our dear mother/grandmother/aunt/cousin/friend away so gracefully! She meant the world to us, so we purposed in our hearts to make sure she was in the hands of the best. Baucom's Precious Memories truly lives up to their name. Again we thank you and appreciate all the special touches you and your staff provided.

The Family of Edith Eddins-Thomas
October 1, 2019

199 Jamestown Mall
Florissant, MO 63034-2906

9480 Lewis and Clark Blvd.
Saint Louis, MO 63136


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